Cheap Car Rentals in Colonial Town Center, Orlando

I cancelled my reservation about a day or two before it was needed. There was no hassle or fuss. At the end, she told me to just call back if I need a vehicle in the future. I wish I had used the rental, I’m sure it would have been pleasant.

Enterprise has the best customer service that I have seen in long time when a problem occurs. I booked them through Kayak believing it was for Airport pickup. When arrive at airport I'm advised it is off airport pickup. We paid 65.00 and 15.00 tip for cab to take us to location and the cab took us to wrong location. The agent at Enterprise said let us see if we can take care of you here so that you don't have to find cab again to go to different location. They found same car and honored same rate. They then told me that I could drop off car at a different location for Enterprise about a mile from airport and cab fee should be far less. Dropping off the car worked out great and then we called for cab. Waited for cab for 40 minutes and never showed. The enterprise employee saw us still standing outside and told us to hop into his car and he would take us to the airport. Amazing customer service.

I couldn’t pick-up the car. The agent said they are not accepting Romanian driver license and told me to call the airport agency and go there. This restrictive condition was nowhere on their website and the support from the agent was nil

Great value in types of vehicles for the price. Great prices on one-way rentals, better than I've seen with Hertz and Enterprise. Easy pick up and drop off.

The staff at pickup were ok drop off was great! Excellent van for price!!!!

Final cost was more than quoted, not sure why !!!

Decent vehicle. More efficient pick up and drop off, stop PayPal bait and switch-was not honored, more pleasant staff, cleaner vehicles

From my experience, Avis was not accommodating to me for booking through Kayak. I was contacted an hour before my pick-up time for them to inform me the car I reserved wouldn’t be available because no cars would be delivered to that particular location. When I asked if they could direct me to a location that would have vehicles, I was simply told to “Call customer service” then immediately hung up on. After booking through another company (which serves from the same location alongside Avis) they were able to book vehicles to customers who booked directly through them.

I mistakenly booked my car rental for the wrong location. I tried to fix it two months in advanced and got charged $50 to change my reservation. Not cool. Will never use Kayak or Hertz again. No reason for this ridiculous fee. Bad service.

Absolutely NO Customer Support. not able to contact ANYBODY even with an emergency. Never again.

I reserved this vehicle quickly because a business trip came up and I needed to get to where I needed to be. I went to Hertz just to stand in line for 45 minutes and be told Kayak overbooks and they have no vehicles for me although I held a reservation in hand. This caused such an inconvenience. I pulled up Greyhound but because I was in line over 45 minutes the bus was due to leave within the next 10 minutes. So that didn’t work. I ended up taking Lyft for a 2 1/2 hour ride. This was poor service and to say this was my first time renting from Hertz. Not a good experience at all