Cheap Car Rentals in Estrella, Phoenix

Staff at pickup and drop off were friendly, easy going and helpful. Answered any questions I had and called a cab for us to return us to the airport.

Drop off was so quick and easy. Car was great. Actually, first car had a scratch and it was very easily swapped. Nice experience.

When we arrived in Phoenix we took the shuttle but it turned out to be the wrong Enterprise office! We had problems getting a taxi from there to the correct one, but once we got there, all was good. How were we to know which one was the right one? Has anyone else had the same problem?

Car ran..that was good. 26,000 miles is a lot for a rental car. Everything else was terrible. Dark garage where you pick up the car... could not see much. Arrived at hotel to see at least 6 areas that were deeply scratched or dented. This car should never have been rented out. Called Avis number....18 minutes on hold to be told this was a customer service issue...call next day. 35 minutes on hold and asked for a call back. They recorded the dents/scratches and gave me a website to download photos. Did not work. I am on vacation wasting a lot of time. Took the car to a local Avis dealer. Would not exchange cars because of appearance, but did record damages in my contract. We will see. Also, charge on contract not the Kyack/Priceline number...$300 more!! Contacted Priceline and they said not to worry. We will also see. Way too much time spent, distractions and it is not over yet. What an absolutely terrible experience. Buyer beware!!

I liked having a rental car when it was available to me. Which is what I paid for. The way Avis handled the rental getting a flat tire, the "repair" and "roadside assistance," and getting a replacement was egregious. I can't say anything positive about the rental car experience with Avis.

I will never ever ever use Avis or kayak again. You screwed me over you got my money but that’s the last time you’ll ever get from me.

Had to take an Uber to pick up the car from the airport The Uber driver warned me the hotel/pickup spot was in dangerous part of town The waiting area reeked of cigarette smoke Once we finally were helped, the staff were super nice. There was much confusion over which vehicles they had available and clean though. Once we got in and drove away, no issues