Cheap Car Rentals in South Mountain, Phoenix

One person checking out cars. You share same space at phx with Avis. Avis had several agents help Avis customers Took 40 minutes to get my car. Avis was getting their people out in under 5 minutes. If you need the same counter space, and same agency in Phoenix, then you need to step it up with Payless or close down it’s sucked.

Could not find pick up location Terrible Walked for hour trying to find Payless worker

There wasn't anybody at the Payless counter. There was a sign that directed us to Avis. The car wasn't very easy to find and nobody downstairs to help find the stall where the car was. The car drove find however I would not expect to get a car that had a message on the dash that said "WINDSHIELD WASHER FLUID LOW". Also it had a tire symbol on the dash indicating one or more tires had low tire pressure.

Availability and easy to rent. The car I got seemed not be cleaned in and out.

It was great

The wait to pickup a car was more than 3 hours. I left and went to another company, was out of there in 15 minutes. Budget did nothing to get the line moving quicker, they didn’t even communicate with anyone. 3 hours!!! And it was like this a few months ago too. Never again.

Very efficient process to pick up the car. I was given a very comfortable SUV at a fair price. No complaints whatsoever.

They did not have the Camry I booked, so they gave me a Cadillac instead. Pick-up and drop-off was easy.