Cheap Car Rentals in Camelback East, Phoenix

The pickup site for this car is NOT at the airport--it is a 7 minute drive from the airport. We had to walk a good amount to even find the shuttle that took us to the off-site location, and the driver didn't exactly rush to be ready with the shuttle. We also had NO IDEA that the last shuttle to the rental car off-site location was at 7 p.m. and we barely made it! The value of the car was great, but this part of the inconvenience made it challenging. I would not rent a car off-site from that airport again--it's not like it's a small airport to begin with.

Was really easy to drop off the car at their location. Just parked and left the car keys inside .

I didn't realize how much time it took to get from the airport gate to the shuttle lot, and then to NUCar. It was a bit cumbersome and time-consuming. Also, their information what I was actually renting was rather vague. I thought I was getting a full-sized van and ended up with a minivan instead. We were transporting 6 full-grown adults, so a larger van would have been much better.

I got to Avis at Airport. They told me my rental was in the city. I paid a lot more for my car at the airport. When I booked, I requested car at PHX airport. How did I get one in the city? Switcheroo ! Bad bad bad Kayak! Never again.

This location was overwhelmed when I arrived to pick up the rental, was overwhelmed when I dropped off the rental, the people handling drop off were rude and too busy to offer directional assistance on my first time in AZ. The counter people upgraded me when I did not ask to be upgraded. They then charged me FULL PRICE for the upgrade and not the agreed upon amount from the website. The car's exterior was filthy with the mirrors and windows being so spotted that they were difficult to see through. The counter was/is severely understaffed.

Easy to deal on line went pick up the car I depend maximum 5 minutes to get the key and I’m outside on my way i like thanks

The first car we got was undrivable the front end shook so badly that we could not drive the car to California so we returned the car and got another one. Obviously maintenance was not performed on the first one. Second car shook a little bit, but not as bad as the first so we made it to California.

I was unable to complete the prepickup process because the dropoff location changed their hours, and did not offer weekend dropoff. I had to return the car early in order to find a location that would accept the car.

such a rip off