Long lines for pickup due to single Hertz counter that was also serving Dollar customers with onky one agent at counter. Car not cleaned and filthy. No checking process; I still have not received a final bill. Never again using Dollar/Hertz.
8.0
Very Good|Mar 2023
customer service was great The truck had not been cleaned prior to my renting it.
10.0
Wonderful|Sep 2022
Did get car which was booked got alternative but was as good very spacious
2.0
Poor|Jun 2022
I incurred 6.18 in tolls and now they tell me that there are admin fees, which were mentioned in the rental agreement, Now I am billed for over 100 dollars in admin fee. As courtesy to the renter, this should of been made more clear. This is unfair business and have rented so many times and NEVER have there been any problem with tolls. I completed dispute the admin fees. Buyer beware
10.0
Wonderful|Jun 2022
The staff at the airport were really helpful and friendly. I don't rent cars often so I appreciated that. Good experience.
10.0
Wonderful|Apr 2022
I appreciate how easy pick up and drop off was. The car was amazing in gas and the price was perfect.