Cheap Car Rentals in Cascade, Seattle

Price shown online was not the final price. I paid a lot more than expected.

Excelet service.

Pickup staff was not friendly and did not offer any advice regarding the stair going to pickup the car.

We had originally reserved a Toyota 4Runner or similar but was given a smaller SUV. I asked for a larger vehicle and AVIS provided us a wonderful mini-van. Thank you!

Odd location. Not particularly clean. Hotel parking garage. A little unnerving late at night. Nice staff.

We had a reservation for a full size SUV 10 day rental from Seattle to Portland for approx. $1500. Upon arrival, we received a phone message that they did not have this SUV available and when we tried to reach them they were closed. They closed at noon and were also closed the next day. No ride. We called the 1-800 number and were told that another Seattle location would honor our reservation. At the airport Enterprise the line was a 3 hour wait. No kidding. A manager tried to help us and told us to return in the evening and he would have a SUV available. We Ubered ($) to our hotel and back in the evening. Another manager was working and said - no deal. We will have to charge you $2500 for the SUV. Very disappointing Enterprise! You are definitely taking advantage of the car shortage, but your customers will remember their treatment and not be using you in the future.

Wonderful handling vehicle at a reasonable cost. Pickup and drop off were very fast. The exterior of the car wasn’t entirely clean at pickup. It might be nice to have a “quick start cheat sheet” for basic controls on different models.

Customer service was great! I believe his name was John, and, though they didn’t have the car I had I had rented, they accommodated with an upgrade option, so thanks for that. The person who helped me was very courteous and helpful.

They did not respond to multiple emails attempting to cancel the reservation despite following instructions provided by the company. Car was never picked up.

We had a prepaid, confirmed car rented. They did not have a car for us. They refused to provide us compensation or another car. Very little in the way of explanation, and no apology. They didn’t even want to give us a refund on the spot. Horrible, horrible, horrible. Put our entire vacation in jeopardy. Never again.

Will NEVER RENT FROM THIS SEATTLE LOCATION AGAIN! my assigned pick up time with 12 noon. I get there at 11:30, there’s about 20 people standing in a line. There are two windows for pick up. I get in the back of the line, and I start to hear conversation from others that have been waiting for two hours at this time. By the time I picked up my car, it was 2 o’clock. It was in a parking garage, and it was 90° day. Absolutely will not ever rent from thrifty in Seattle again.

Well the problem was I booked the car rebought your website however, that rental car site is closed on Sunday's , that would have been nice to know