Top rental agencies in Central Business District, Seattle
Hertz
5.6
Fair107 reviews•2 locations
Overview
Cleanliness
6.6
Comfort
6.6
Overall
5.4
Pick-up/drop-off
5.4
Value
5.7
Recent reviews
2.0
Poor|Jul 2023I had a unique experience that made it tough !!! I had reserved this car by paying for this thru affirm payment co !!!? We’ll this purpose posed a problem as a result of the fact by purchasing from Affirm & pre paying for this rental, I wasn’t able to present a hard card that I used for the pre pay ??? As a result this hertz rental co would not rent the car to me although against n it was pre paid ?? Well after 4 hours calling Kayak, Affirm and Herrtz representatives, I ended up paying for the rental by hopefully cancelling with Kayak & than repaying with my own personal card, which also became an ordeal because the daily rate had gone up ?? Well after another 30 minutes the Hertz rental location Mngr said that if I could cancel this pre paid reservation they would try to get close to the amount I had set it up for, which eventually they did do !! Although the persons at this location were somewhat friendly through the situation & professional, I believe a resolution to this problem should not have taken 4 hours after a pre paid had been done !!
2.0
Poor|Apr 2023All the workers were rude as hell and didn't lift a finger to help any of the customers.
10.0
Wonderful|Sep 2023It’s was very streamlined and easy and they didn’t push tons of add ons in me which was refreshing
2.0
Poor|Aug 2023Pickup was delayed by 1 1/2 hrs. even though we had a set time. Dropping off though was terrible. The Clayton, Missouri site was to close by Saturday/noon. We got there at 11 am only to find the place closed. Instructions on the door stated to drop off original receipts and key in the drop box. Problem - there were only three parking spaces available and they were all filled! The 1-800 number for assistance is a terrible phone tree without an option to leave a message. We ended up parking on the city street and hoping the car wouldn't be ticketed. We had to wait until Monday morning to confirm that they had found the car (we had left a note to its whereabouts). This is our second bad experience with Hertz. The people at the desks are just fine but the company policies are not customer friendly.
2.0
Poor|Apr 2023I had a reservation, showed up to pickup the vehicle.. No cars available. Sat and waited 3 hours for a car. Was told if no cars showed up before they closed I would have to come back in the morning. The guys at the counter were nice, customer service was completely useless. I will NEVER EVER EVER EVER rent from Hertz again. EVER
2.0
Poor|Apr 2023the caucasian male with black short hair and black stubble at the counter is defrauding the customers for extra expensive car insurance, even if you already bought car insurance while booking from hertz. check your receipt for FIVE times when it’s printed out and don’t leave the parking lot. this was never happened in the past three years.
1 out of 36
Hertz Locations in Central Business District
14500 1st Avenue South
+1 206 243 2026
1501 8th Avenue
+1 206 903 6260
Enterprise Rent-A-Car
8.4
Very Good45 reviews•1 location
Overview
Cleanliness
8.8
Comfort
8.3
Overall
8.5
Pick-up/drop-off
8.4
Value
8.4
Recent reviews
2.0
Poor|Aug 2023They did not honor the car I have reserved
6.0
Okay|Jun 2023I've got the car from Rentalcars.com who is the agent booked the car from Enterprise Rent-A-Car. I was paying for a luxury BMW X5 or similiar and didn't get it. Instead, it was a value-oriented SUV. I feel cheated and am very disappointed at the arrangement from Rentalcars.com . They seems to be Indian run company based in UK.
10.0
Wonderful|Sep 2022the car was clean and ready on time
2.0
Poor|Aug 2022Pick up was scheduled for 3pm, but Office was closed. Pick up the day after wasn’t possible and the reservation was cancelled
6.0
Okay|Jan 2022No washer fluid in car after significant snow fall. Could not wash road salt spray off windshield while driving, created very dangerous situations multiple times. Could not add fluid myself because sold out at gas stations. Enterprise should not have rented me this car in this condition
10.0
Wonderful|Oct 2021They didn’t have the car I reserved, which was a disappointment. They gave me a choice between a Lincoln Navigator (aka the largest car ever) or a car so tiny it wouldn’t fit our luggage. At first I picked the Navigator, but it freaked me out to drive and I knew the gas money to drive it would be insane so the next morning I took it back and they let me exchange it. I ended up getting a BMW 330I which was not actually very comfortable but it was definitely a better option than the previous two options they gave me. We spent 10 days driving the car from Seattle to San Diego and it’s not the best car for a road trip as it’s not very roomy up front and there’s no place to set food and stuff, but the gas mileage was great and it’s a dream to drive/handle
1 out of 15
Enterprise Rent-A-Car Locations in Central Business District
1601 3rd Ave
+1 844 941 1527
Alamo
7.9
Good70 reviews•1 location
Overview
Cleanliness
7.9
Comfort
8.0
Overall
7.9
Pick-up/drop-off
7.9
Value
7.6
Recent reviews
10.0
Wonderful|Apr 2023Pickup and drop off was very easy. Front Desk staff was friendly. I would use them again! Rented a 7 passenger Chevy Traverse... very nice.
6.0
Okay|Dec 2022Car had significant damage upon pickup. They initially did not want to note this on the paperwork until I asked multiple times.
4.0
Mediocre|Jan 2022Did not have the model that I reserved. Had no similar or better. Would not change pick-up to earlier time. Provided sub compact for short term (1 day of original 8 day) so we could get to our destination and "swap out" for our original model. Unable to find "reserved" size vehicle at final destination for original cost. Alamo "800" staff could not help. Not the start to our trip that we expected.
10.0
Wonderful|Nov 2021Nissan Versa was not a great car. Idled poorly and wiper blades were worn out. Pickup and drop off were quick and easy!
4.0
Mediocre|Oct 2021Rental location in Seattle was confusing to get to. Once we figure out where to go they almost gave us a car with expired tags. Check in process was very long. Second car they gave us was never inspected or walked through with us. The car play function with is what we needed would constantly go off and on (tried multiple phone cables, phone projection/Bluetooth separately with no success) which made it extremely difficult to use for our West Coast drive from Seattle to San Francisco.
1.9
Poor|Sep 2021Someone left underwear in the back seat, the drop off was closed, it was a nightmare retiring the car
1 out of 24
Alamo Locations in Central Business District
1601 3rd Ave
+1 888 826 6893
Sixt
6.8
Okay51 reviews•1 location
Overview
Cleanliness
7.7
Comfort
7.5
Overall
6.5
Pick-up/drop-off
6.2
Value
6.5
Recent reviews
4.0
Mediocre|Mar 2021Staff was friendly.
A bait and switch was pulled on me, and I was very upset. I put in my search that I was looking for a car to pick up at SEATAC. Without me realizing it, the site switched to the downtown Seattle location for pickup (which I didn't realize since I don't know the address on either location). I went to SEATAC to get the car and was told I had to go downtown to get it. I had to call my son to pick me up and take me to downtown Seattle to get the car. I had requested a compact car, and by the time I got to Seattle, they told me the only car available was a Toyota 4Runner. This was a big problem since I have a leg problem that caused me great pain getting into the 4Runner. The customer service guy told me I could change it out when a sedan came in, but two days later I was told that all they have is SUV's because of the winter weather. I was finally able to drive back down to Seattle on Tuesday and trade for a RAV4 since it had a much lower profile and was easier to get in and out of with my sore leg. The customer service guy was extremely nice and set it up so that I could turn the car in at SEATAC when the rental was over. So overall, I had to get my son to take me to the Seattle location, and then I had to drive back down to get a smaller car since I was stuck with a huge 4Runner when I had requested a compact car. This was definitely not my best car rental experience!
2.0
Poor|Jul 2022My reservation was for 10 am but car wasn’t ready for 2 hours. Then you all forgot to change the reservation since I couldn’t pick up at original time and charged me for an extra day. Very disappointed
2.0
Poor|Dec 2022They gave me a rear-wheel drive vehicle instead of the AWD vehicle I had specified. I needed to buy $150 of chains to get over a mountain pass and the entire trip was stressful and dangerous.
10.0
Wonderful|Oct 2021Experience was great, just ask to inspect the car before you pick up the keys. I noticed some minor cosmetic issues after I drove off with the car.
10.0
Wonderful|Oct 2021The lady that helped me was extremely nice from picking up the car and even dropping off (we ran into her in the streets). She was super accommodating even though the car I selected was not in the lot. She assured me that it was going to be a similar car and I was able to choose from a couple. We bonded super well and I loved my experience because of the customer service I had received from her.
10.0
Wonderful|Aug 2021I will be renting from Sixt from now on!
1 out of 17
Sixt Locations in Central Business District
1521 2nd Avenue, Unit R2
+1 888 749 8227
National
9.4
Wonderful13 reviews•1 location
Overview
Cleanliness
9.8
Comfort
9.4
Overall
9.4
Pick-up/drop-off
9.8
Value
9.0
Recent reviews
10.0
Wonderful|Jul 2023Great staff. Excellent service
10.0
Wonderful|Sep 2023Smooth checkin and pick up.
8.0
Very Good|Oct 2022Picking up and dropping off was incredibly easy. Everyone we interacted with was helpful and professional as well. The only issue we ran into was the Carplay in our car kept going in and out all week while we had our rental, which was pretty frustrating.
10.0
Wonderful|Sep 2022So easy!! So streamlined. 100% will use them again
10.0
Wonderful|Jul 2022Friendly/Bilingual and very helpful staff!
10.0
Wonderful|Jun 2022COMPANY AGENT DURING PICKUP PROCESS WAS EXCELLANT IN ORIENTATION AND PICKUP PROCESS.
1 out of 5
National Locations in Central Business District
1601 3rd Ave
+1 888 826 6890
Budget
7.6
Good11 reviews•1 location
Overview
Cleanliness
7.7
Comfort
7.5
Overall
7.5
Pick-up/drop-off
7.5
Value
6.9
Recent reviews
2.0
Poor|Nov 2021What could be better is if the requirement to rent a car also includes a debit card if anyone doesn't have a credit card.
10.0
Wonderful|Sep 2021Our phone contact was with Bill. He was wonderful, and very congenial in helping us adjust our original rental with a new one due to our inability to enter Canada due to Covid -19 restrictions. Bill was delightful to work with. I would do business with him anytime. Thanks Bill !
7.9
Good|Sep 2021The vehicle is decent and i like it.
8.4
Very Good|Sep 2019Car was only 3/4 full I was told it was full. Otherwise not a bad experience.
10.0
Wonderful|Jul 2019Easy pick up and drop off, great locations. Loved our Dodge Journey - perfect for a road trip with kids.
2.8
Poor|May 2019Providing the right vehicle.
1 out of 4
Budget Locations in Central Business District
801 4th Avenue
+1 206 682 8989
Thrifty
6.3
Okay20 reviews•1 location
Overview
Cleanliness
7.2
Comfort
6.9
Overall
6.3
Pick-up/drop-off
5.7
Value
6.5
Recent reviews
2.0
Poor|Jun 2023We had a prepaid, confirmed car rented. They did not have a car for us. They refused to provide us compensation or another car. Very little in the way of explanation, and no apology. They didn’t even want to give us a refund on the spot. Horrible, horrible, horrible. Put our entire vacation in jeopardy. Never again.
2.0
Poor|May 2023Will NEVER RENT FROM THIS SEATTLE LOCATION AGAIN! my assigned pick up time with 12 noon. I get there at 11:30, there’s about 20 people standing in a line. There are two windows for pick up. I get in the back of the line, and I start to hear conversation from others that have been waiting for two hours at this time. By the time I picked up my car, it was 2 o’clock. It was in a parking garage, and it was 90° day. Absolutely will not ever rent from thrifty in Seattle again.
2.0
Poor|Dec 2022Well the problem was I booked the car rebought your website however, that rental car site is closed on Sunday's , that would have been nice to know
2.0
Poor|Dec 2021I booked my car pickup for a Sunday, but when I arrived for it the location was closed. I immediately called customer service and they told me that it was their mistake and I would not be able to get a car.
1.9
Poor|Sep 2021Pick up was a nightmare- at least 100 people in line, while only 2 people working the counter. Next door Hertz was almost as bad (Thrifty is apparently owned by Hertz). Waited 1.5 hours in line to get the car I had already reserved and paid for. Will actively avoid Thrifty and Hertz for future rentals.
7.9
Good|Sep 2021Good service and a reasonable price.
1 out of 7
Thrifty Locations in Central Business District
1501 8th Avenue
+1 206 903 6260
Kyte
1 location
Kyte Locations in Central Business District
1520 7th Ave
No phone number provided
Central Business District Car rental FAQs
What is the best rental car company in Central Business District, Seattle?
The best rental car company in Central Business District, Seattle is HERTZ with an average rating of 5.3/10 from our users.
Can I rent a car for a month at Central Business District?
Yes, you can rent a car for a month in Central Business District. Check Cheapflights for the latest prices and car type availability.