Cheap Car Rentals in Ormewood Park, Atlanta

Atlanta airport location drastically over booked cars. I waited in line for an hour and forty five minutes to pick up a car I had reserved several weeks in advance.

Although I reserved and paid for a car in advance, they had no cars when I and about 40 others arrived. They said it would be a 6-8 hour wait for a car. They did not even apologize. They acted very unethically. I will not rent a car from them at this location again.

A disaster. While every other car company had no line, Thrifty had a 2-3 HOUR LINE TO PICK UP THE CAR. Disgraceful. I has to book with a different rental company on the spot or my travel plans would have been ruined. Will never use Thrifty again.

I never received my rental car and had to cancel, refund pending…

All good except getting car out of lot. For some reason this takes at least five minutes.

There was not a car available for me to pick up and the line was an hour long.

I did not get my rental. They refused my credit card as it was from an online bank, chine, rather than from an institution.

I cancelled my reservation several days before my trip and they still tried to charge my card. There was a $50 fee and they tried to charge me full price.

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.

Please check the rental car location hours before booking. I reserved a car for 5pm and my flight got in slightly later than expected and took an Uber to enterprise arriving at 5:10 to find out they closed at 5pm, so I was left stranded without a car and unable to get through to anyone. Kind of ridiculous to let someone reserve a car for the exact time the branch closes. Kayak shouldn’t allow this either

I reserved a pickup truck from the Atlanta centre over a month before the collection date. They had no vehicles except from Small SVU/Sedans. As I was on a road trip, I required a car that day. They said I had to take one of those cars at the same much higher rate that I booked the pickup for. Then contact customer services. As I'm not from the USA, my phone rates would of made it extremely expensive and customer service wouldn't initially help via email. I've been back and forward with customer services for nearly 3 weeks as I needed to wait till the end of my reservation period before they could intervene. Overall a very poor experience. I will not be using AVIS in a rush, nor will recommend them to work / friends. Regards, Calum Mackinder

Pickup was very slow, despite there being very few customers there. One agent in particular was at his post behind the counter talking with what seemed to be friends the whole time I was there, which was about 20 minutes. At drop-off, I was 1.5 hours late and was charged $120 for a full day of rent, which is unreasonable. I spoke with an agent there and was able to get $60 back, though they pushed back on me a lot about it at first. The car itself was fine, though it said it needed maintenance shortly after I picked it up. Thankfully, I didn't have any problems with it.

Given false information between online and in person,guy at the desk not helpful or knowledgeable of information. Poor attitude from on of the guys at the desk.