Cheap Car Hire in Poncey-Highland, Atlanta from ฿207

I cancelled my reservation several days before my trip and they still tried to charge my card. There was a $50 fee and they tried to charge me full price.

First my booking was changed to downtown Atlanta from airport. At midnight, the attendant informed me i needed to head downtown for pickup, at my expense. I did so, and found that location closed. I returned to the airport location where I was treated to a new reservation, at a higher rate!! It’s bizarre that the agents on duty feel empowered to make sensible decisions yet failed so woefully.

The rental car agency canceled my reservation on the day of. Very poor experience.

I reserved a Mustang convertible, and they didn't have it. They were not especially apologetic about their error either.

After a 15 hour flight, i took a taxi to the Avis facility. When I arrived I showed the Avis rep at the counter my reservation (which clearly states that I had a car reserved). The rep told me there were no cars at the locations and because I made the reservation recently the location couldn’t guarantee me a vehicle. I had to change my plans and wait 3 hours for a Greyhound bus to get home after a 15 hour flight. I cant understand how there are no cars available if I have a confirmation that leads me to believe differently. Lastly, I landed at 5pm and the Avis location closed at 6pm. I rushed and caught a taxi which chose me $40 to get to the Avis location I rented from. I called the Avis location 3 times from the Taxi and my calls were not answered. When I arrived at the location at 5:45 (15 minutes before closing) there were 4 employees behind the counter talking and joking. It is obvious they were too engaged in their personal conversation to answer the phone when I called a few minutes earlier. I AM VERY DISAPPOINTED IN THIS SERVICE AND WILL NOT UTILIZE IT IN THE FUTURE.

horrible 0/10 and i still didn’t get a full refund