Cheap Car Hire in Old West Austin, Austin from ฿201

No options for after hours drop-off at return location. Was only 30 minutes late and Hertz charged me an additional $750 (!!!) to drop off the vehicle at another location. Will never give them another dollar.

They double booked - wasted my time

Hertz allwed me to book a rental without actually having availability and no courteosy call to let me know this until I called them less than 24 hours before pick up to confirm my rental did they break the news to me I actually had no rental due to none available. Ruined my plans horribly that weekend.

Our salesperson Javier went above and beyond to get us in the truck that we wound up with. We're very appreciative.

Wouldn't honor an insurance reservation without a major credit card too. Told me to go away!

Reserved car weeks in advance. Received confirmation of reservation. Received second confirmation the day of the rental. Arrived at rental desk to be told that AVIS had overbooked and there are zero cars available. While we waited for an Uber, I overheard several people receive the same bad news. The desk agent said she had told over 100 people that day "no car is available". It was my assumption that AVIS has the ability to know how many cars they own and how many have been reserved. For the AVIS management to treat their customers and employees this way is completely unacceptable. Their lack of concern for customers caused us transportation problems for the entire weekend. Can you imagine the poor employee that had to take abuse from irate customers for 8-hours. I hope she can find a better job soon. My company and I will avoid AVIS at all cost and I will make sure that everyone who asks hears this story. It's time that business leaders are held responsible for their decisions and stop using Covid as an excuse for everything. AVIS needs to do better or have new leadership. Mr. Ferraro and his team should be embarrassed...but probably are not.

Charged me a refuelling fee. They are not refunding it to me.

When I went to pick it up they haven't had the car. We wait for 20 minutes, until a customer brought a car of the same characteristics. If I have a time appointment for pick up I would like the car be there at the time of my appointment

The intermediate SUV was unavailable and i was bumped up to the next size. Very happy it happened. I wouldn't have been happy with anything smaller as I drive an F250. Very comfortable ride. As a 1st time car renter and a senior citizen, I would have appreciated clear information on which locations provide transportation upon returning the rental.

Pick-up and drop-off was very quick and fast. No lines! The car was clean and in great shape.