I reserved my car from Chicago branch but I pick up my car from Schaumburg, IL location. This was GREAT! Unfortunately I reserved my car with $70 something but Schaumburg brach charged me more which was not acceptable but but I said OK because I was in need to pick up the car to commute to Chicago while there was a rumor on the news about the "state lockdown". Also I had a drop of location in Boston but when I called the Cambridge brach the gentlemen said "you can drop off my location". So this was great again. I didn't have to go to Boston branch for drop off.
I really appreciate about the fast and easy pick up and drop off process and friendly associates. I rented the car for two days but I arrived to Chicago in one day.SO if I new that if I drop off the car in one day I'll be charged just for one day I would go and drop off the car earlier and save money while I already charged extra at the pick up location. Thank you. Best,