Cheap Car Rentals in Loop, Chicago

They need to make cars available before they they can reserve and confirm car rentals

When we went to pick up the car we had reserved there were no cars available.

I needed a drop top. They called and told me they didn’t have it until Monday

Friendly service. At bit of a hunt for the car in the garage. Overall excellent.

Oversold rental cars

Confirmation quoted $304 to pay at pickup. The agent charged me $504 (security deposit and price of rental). As I was not prepared to pay that much at pickup, my credit card was declined. Had they been honest about the payment due at pickup I would have made sure I had enough on my card. Additionally, they refused to take a debit card even under extenuating circumstances and left me and my friend stranded the day of my sister’s wedding rehearsal.

The undisclosed manager's special's vehicle was a full size pick-up truck - a Dodge 1500 - much to my surprise. The daily rental cost was a great value for the money, but the cost of fuel was substantially higher than I had budgeted, given that I was anticipating a vehicle with a much smaller engine at this price point. The initial QR code I was given to exit the parking garage in the Chicago Loop also did not work, leading me to remain stuck for several minutes at the exit gate until I was able to get through to a human being at Hertz and explain my situation. The second QR code I was given opened the gate immediately. The 1500.Dodge Ram was offered at an extremely low daily for this make and model of truck, though I was not expecting to drive such a large vehicle in and out of downtown Chicago where parking for vehicles of this size can sometimes be difficult, not to mention the savings I earned from lower rental costs were offset by the costs of refueling a vehicle that only averaged 17 mpg.

Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.

Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.

Guys working at the enterprise were great to deal with.

Great customer service and convenience

Had a booking for a 9am pick-up but there were no cars available so had to wait until past 10to get a car.

The rental agent in Chicago was extremely helpful. I'd like the rental cost to have been less expensive.

Worked out great!

I arrived to pick up the car and was told my reservation was canceled.

Was allowed to reserve car and then when I showed up to pick it up they told me (along with many other patrons) that they were out of cars and wouldn’t be giving me a car to honor their reservation.