Cheap Car Rentals in Lower West Side, Chicago

Where to START? My husband carefully researched this and we paid ahead of time with your service. We get to Ohare at 5:30 a.m. and expect a car, ready for us? NOPE. No car for you...you have to get 23 miles all the way downtown Chicago and pick up your car there. Nothing we can do about it, says the SixT agent. No help whatsover. NONE. I wait 5+ hourse for my husband to hire a Lyft to get downtown (23 miles there at CONSIDERABLE cost). He finally gets back to Ohare to pick me and our luggage up about 11 a.m....making a long trip from the West Coast an even longer trip with major headaches, too. Would NEVER recommend SixT to anyone. Nope. No offer of shuttle to get said car. No offer to help at all. Absolutely horrid customer service.

Sales office is convenient. Car was clean. Staff was very friendly and helpful.

Quick, efficient service.

I was not able to rent the car I had reserved. I made a reservation well in advance. I was required to provide my driver’s license number at least twice before the day I was scheduled to pick up the rental car. Day of pick-up their system rejected my license, which is not expired and there are no traffic violations associated. No one could tell me the reason for the rejection. I am able to board airplanes without incident using using the same license. Ultimately, I had to purchase a very expensive ticket to fly home. This issue should have been addressed before the day of the rental.

I put in a reservation on 3/30/22 They left me a voice mail 4/29/22 to tell me they didn’t have the 12 passenger van I needed to go out of town with for the next day . I was pissed my daughter was graduating from college in another state.