Cheap Car Rentals in Jacksonville

clean car

Drop off was inflexible on times and extremely confusing

Our Flight from Connecticut to Jacksonville was two and a half hours. It took us a hour and fifteen minutes in line just to get to the counter . Then we were directed to the garage, to pick up the car, There we stood for another hour and a half waiting for our car! That's a total of THREE HOURS waiting!!!! It took us two and a half to fly, but three hours to collect a car that we had reserved months ago. BUDGET HAS NO HELP At ANY COUNTERS!! We also found they DO NOT CARE about any customers! Very Poor Service!! Would not recommend.

The customer service we received at the Hertz located on 11035 Phillips Hwy Jacksonville Florida was exceptional!

They could have given me the car that I reserved!!! Hertz didn't have the car and promised to call me when they did, I never received a call back.

It took forever to get the car, the SUV smelled like cigarettes. We drove 24hrs from Jax to ELP and the smell was just overwhelming. Then my itinerary said drop off was at 12, but their system said 8. Showed the itinerary guess who still got a late fee? It was such a bad experience so overpriced for a car that had my kids and pregnant spouse smelling like cigarette.

We pre paid. No available cars.

The car was not at it cleaners best

Reserved a full-size for JAX airport. My flight arrived early and rep at counter said she had no full-size available, nor any other car to give me, until if/when she received keys at 11 a.m. My nephew was with me and we had to drive to Palm Coast to make family funeral arrangements, so after a few minutes, we decided to wait on line again and ask if anything had become available. We spoke with a different rep who said he had a Ford Escape that was ready but that I would have to pay for the upgrade. We asked if a manager could override that and he said no. Because of the immediate nature of our family crisis, I had to take the Escape. As soon as my nephew and I got in the SUV, we were overcome with the odor of disgusting, unhealthy cigarette smoke. We opened the windows and then inspected the rest of the vehicle: clearly, it had never been cleaned. There were dirty shoe-prints all over the back seats, the trunk was filthy, and there were papers and other detritus in the driver's side door pockets. Because of our deadline, we bought an air-freshener and drove to P.C. with the windows open. That night, I called Cust SVC to lodge a complaint. My case number: 0230225398. P.S. Also had to buy windshield-wiper fluid because the dashboard alert was flashing that there was none. Again, that vehicle had never been checked or cleaned.

This Enterprise office was the most efficient rental place I’ve ever been associated with. The employees were excellent/friendly. The truck was very clean and just perfect.

Easy in and out vehicle was ready and waiting easy drop off and great personal touch from the staff. Everyone was very helpful. Thanks for great experience and I will not hesitate to use Enterprise again.

Great experience. Fast and easy. Kudos to Chris and hd.

The Ford Escape got good gas mileage and had ok pickup, acceleration. It was roomy enough to help my daughter get her stuff out of storage and move back in to college.

The agent at pick up was extremely helpful and kind. She moved us quickly so we could get to our car before the scheduled time. Value for the car could be better but overall great experience

No long lines.

Class of car selected was not available, had to wait 2 hours for car. Long lines and nobody was that helpful in making this an easy pickup process.

The rental pickup at the Jacksonville airport took almost an hour.

Reeked of smoke and needed an oil change among other things

They had no car for my reservation. Supremely unapologetic and unhelpful.

Service was exceptional!