Cheap Car Rentals in Riverside, Jacksonville

Our Flight from Connecticut to Jacksonville was two and a half hours. It took us a hour and fifteen minutes in line just to get to the counter . Then we were directed to the garage, to pick up the car, There we stood for another hour and a half waiting for our car! That's a total of THREE HOURS waiting!!!! It took us two and a half to fly, but three hours to collect a car that we had reserved months ago. BUDGET HAS NO HELP At ANY COUNTERS!! We also found they DO NOT CARE about any customers! Very Poor Service!! Would not recommend.

it took 1 hr 20 min waiting in line to get checked in then told to wait 15-20 min car was being cleaned. Car rental took longer than flight. The staff was processing quickly but so many people and only one line for Avis, Budget and Payless combined. Return was very quick.

Picking up the car took 2.25hrs

Class of car selected was not available, had to wait 2 hours for car. Long lines and nobody was that helpful in making this an easy pickup process.

The rental pickup at the Jacksonville airport took almost an hour.