Cheap Car Rentals in Northside, Jacksonville

Inside rep was great. The outside of the car was dirty and the front of the car was covered with dead bugs

Long walk with luggage to get car.

charged me $100.00 to cancel booking one month out.

They did not have a car available when I arrived. Several other travelers were also left waiting for cars to be returned and cleaned

I reserved a full size sedan. Apparently they were all out and I was "upgraded" to a compact SUV. That was not an upgrade. Please don't call that an upgrade. I did like how easy it was to drop off.

Never got our car. They had no cars even though we reserved a car week ahead we had events that we had to attend. So we went to Enterprise and got a car

it took 1 hr 20 min waiting in line to get checked in then told to wait 15-20 min car was being cleaned. Car rental took longer than flight. The staff was processing quickly but so many people and only one line for Avis, Budget and Payless combined. Return was very quick.

Picking up the car took 2.25hrs

It was a holiday weekend so it was very busy for my pickup but the car was very clean but needed a wheel alignment and balancing very badly because over 55mph the car shook badly to the point my husband kept telling me to slow down so the car doesn’t break down. I know there is a large volume of use out of a car rental therefore keeping up with maintenance of the vehicles is heavily recommended. Otherwise would use them again.

Service was exceptional!

After picking our luggage off the carousel we spent 1/2 hr looking for Easirent. There was no easirent at the airport car rental booths and repeated calls to the phone number I had for them went unanswered. Finally as I was standing in another line to see if anyone knew Easirent I saw a small sign that read, OFF SITE RENTAL. I took a chance and we rolled all our luggage across one of the airport drives. There was a shuttle waiting there and they knew of Easirent. The driver said Easirent does pick up at that location but Easirent shuttles don’t come very often so we should grab one of the Wally park vans. We took her advice and finally arrived at the Wally Park/Easirent location. Service was mediocre but the reservations were found and a car was waiting for us. Definitely not one of my easier car rental processes but it all worked out in the end.

Customer service was terrible. Typically use Avis, but after the woman told me maybe I should “just call Uber”, and offered no helpful insight other than sending me on a goose chase to every competitor. Finally the NEW EMPLOYEE explained the situation and fixed everything. He was great, but the woman with no personality and terrible customer service/sarcasm should have stayed home. Last year, cars were being thrown at me to travel and run covid units. This year I was spoken down to and ridiculed…. Despite having a one way flight coming home from the hurricane I drove away from last month. People are just rude and she was the worst part of my experience from start to finish, Hurricane and cancelled flights included.

I was charged double for a vehicle I paid for same day when I should have gotten money back for dropping it off early

Everything was excellent! Highly recommend