Cheap Car Rentals in Southside, Jacksonville
Jacksonville, FL, United States
6 Jun — 13 Jun
Same drop-off
Jacksonville, FL, United States
Tue 6/6
Noon
Tue 13/6
Noon
Driver's age:
Top rental agencies in Southside, Jacksonville
Budget
7.3
Good24 reviews•2 locations
Overview
Cleanliness
7.9
Comfort
7.9
Overall
7.3
Pick-up/drop-off
7.4
Value
7.5
Recent reviews
10.0
Wonderful|May 2023Thanks
8.0
Very Good|Mar 2023Andrew was great! Had a stumble and he made it easy to resolve and honored original rate. Thank you for making my trip a great one!!!
10.0
Wonderful|Oct 2022Better? The lady at the Jacksonville place in Baymeadows did an excellent job
10.0
Wonderful|May 2022Excellent job! Very happy that went with Budget!
6.0
Okay|Mar 2022They could of walked me to the car….explained how to use the controls.
2.0
Poor|Mar 2022When I booked (pick up in jacksonville and drop off in alexandria) my price quote was in the $500’s. Upon pickup the vehicle reservation appeared to be pick up and drop off at the same location in jacksonville. The Budget employee informed us that we could come back and fix it later. I called a few days later and was told their system was locked because they were booked out for the week. I called corporate and was told there was nothing they could so except charge me the fee for returning to a different location ($300+) Our total upon returning the vehicle was $845. To say I’m upset and frustrated is an understatement. In a day where we book things from our phone, on the go, with no printed copy of our reservation, I would hope mistakes like this wouldn’t happen. And if and when they do occur, I would hope the company would have enough Integrity to equip its employees to make it right for the customer. Instead I am left feeling robbed and not taken care of. Just another $ to a company. What should have been a wonderful trip to visit my husband and kids dad after months away at training, is left marked with the tinge of frustration as the amount of money our rental car ended up costing. Which isn’t an easy price tag to swallow. We could have flown for cheaper I hope you re evaluate how you equip your team to take care of it’s customers. Unsure if I can ever speak kindly of Budget and it’s “budget friendly” prices to any of my friends or family.
1 out of 8
Budget Locations in Southside
6945 Philips Highway, Us 1
+1 904 296 8058
9550 Baymeadows Road Suite 11
+1 904 739 8244
Enterprise Rent-A-Car
6.8
Okay8 reviews•3 locations
Overview
Cleanliness
7.2
Comfort
6.9
Overall
6.8
Pick-up/drop-off
6.4
Value
6.4
Recent reviews
10.0
Wonderful|Apr 2023This Enterprise office was the most efficient rental place I’ve ever been associated with. The employees were excellent/friendly. The truck was very clean and just perfect.
10.0
Wonderful|Sep 2022Megan was terrific. Saved a lot of money and the minivan was perfect for the job.
2.0
Poor|Jun 2021The two young ladies we dealt with in person Saturday morning were very nice and apologetic, but there was nothing they could do with the fact there was not a Suburban or even equal vehicle for us.
I reserved a Premium SUV over a month earlier (5/1/21) than the date we needed (6/12/21), including multiple phone calls on the Friday before (6/11/21) to confirm we would have the large vehicle we needed. Not only is it extremely frustrating to call in and wait on hold for 10, 15, 20 minutes to be able to speak with an Enterprise rep, the fact we weren't called the day or two before our trip to let us know the vehicle we reserved would not be there so we could try and reserve it somewhere else is really ridiculous. I have rented from Enterprise many times before and this was by far the worse experience we have ever endured.
2.0
Poor|Jun 2021Staff was nice drop off was easy because they did not have the vehicle I reserved
Them honoring the reservation
2.0
Poor|Dec 2021Customer service. The manger on duty Sunday, December 20th at the Atlantic Blvd location was very rude and short.
6.0
Okay|Dec 2020No. Their employees aren’t up to date on their own policies
Better knowledge of policy from employees so that I wasn’t charged extra
1 out of 3
Enterprise Rent-A-Car Locations in Southside
10733 Philips Hwy
+1 904 288 8560
11101 Nurseryfields Drive
+1 904 363 3192
4700 Southside Blvd
+1 904 641 5432
Avis
6.7
Okay15 reviews•2 locations
Overview
Cleanliness
7.2
Comfort
7.5
Overall
6.8
Pick-up/drop-off
7.0
Value
6.4
Recent reviews
4.0
Mediocre|Dec 2022well when i got there was only 2 reps and slow went to the next rental i got a car in 5 min
2.0
Poor|May 2022I waited 98 minutes for the car. No place to sit while I waited. Horrible experience.
10.0
Wonderful|May 2022Price phenomenal Customer service at that jax location by kay was phenomenal Car was a great car but lacking maintenance. Had mechanical problems and front glass was full of glue from stickers removed at sime point and glue never removed. Return was phenomenal too Easy and very fast
2.0
Poor|Jan 2022No one informed me that an additional $200 hold would be placed on my credit card which left me stranded and unable to get a car.
10.0
Wonderful|Dec 2022Very prompt and courteous young man. He even pulled the van around and helped us put our luggage in the trunk. We were very blessed to have located a vehicle given the circumstances in Florida with the cancelled flights and Omicron and whatnot.
10.0
Wonderful|Nov 2021The BEST SERVICE as always from this Baymeadows Rd. AVIS agency in Jacksonville, FL. The lady agent Kay Halim is fanstastic... her customer service goes above and beyond every time.
1 out of 5
Avis Locations in Southside
6945 Philips Highway, Us 1
+1 904 281 2112
9550 Baymeadows Road Suite 11
+1 904 733 5850
Hertz
5.6
Fair13 reviews•3 locations
Overview
Cleanliness
5.7
Comfort
5.9
Overall
5.7
Pick-up/drop-off
5.7
Value
6.2
Recent reviews
2.0
Poor|Feb 2023Having a car would have been nice…! Not even the place I have rent didn’t advised me before I went there that they actually didn’t have any car available for me, they have transferred me to another Hertz location 10miles further telling me that they had plenty of cars and they would accept my rental confirmation code… well, this place didn’t has any car either!! When the customer service person called the other person to say « why haven’t you verified with me 1st? » he answered that we went there by our own and that he never said that they had car for us!!! Not enough to put my plans off, they also make us waste precious vacations time and money! I called when I came back asking if they could at least have a car ready for me for the next morning and they said they couldn’t guarantee… that ppl could extend their car rental so they couldn’t guarantee a car…!!!! Really?? How can you manger a business like that? Then he told me that the rental was canceled and I had to redo one!! He tried to make a rese For me as I was so upset and he kept me online for a half of hour for finally telling me that he couldn’t do it, I had to reso the a whole process online myself. Not even Hertz will never have my business, but Kayak either (was my first and last experience).
8.0
Very Good|Feb 2022I had rented and prepaid for a hybrid sedan knowing that I was going to be driving quite a bit. I get to the rental location and they have no hybrids available. They say they upgraded me to a small suv (Nissan Kicks), but honestly for the price I would have preferred a smaller sedan. The Nissan drove terribly and while it got decent gas mileage-we had to stop and fill up every 300 miles.
2.0
Poor|Dec 2021Terrible customer service. No one can tell me where or how to drop the car off on a Saturday when all of the local locations are closed
10.0
Wonderful|Sep 2021Staff was very responsive and friendly. Easy to work with!
1.9
Poor|Jul 2021No vehicle available
2.0
Poor|May 2021I liked that I was able to rent a car.
1. More employees at the Southside location. 1a. - each time I went there was only one and they could seldom be found) 2. Ensure vehicles are in good working order before offering them to be rented: 2a - the car I reserved couldn’t be rented out due to an oil change being > 1,000 mi overdue 3. Offer free transportation between the Southside and Atlantic locations or simply close the Southside store, it is a nightmare 3a. - the attendant at Southside was unable to provide me with a ride to the Atlantic store after learning that my car couldn’t be rented due to the oil change issue. At the very least, reimbursement for Uber/Lyft ride charges incurred due to Hertz negligence needs to be in place. 4. Better communication and customer service between the stores 4a. - I asked the Southside store to call the Atlantic store to ensure they had the car I needed ready to go so I was not delayed longer. When I got there, there was no car ready and it took 30 min before I was helped. Beyond that, once I was finally helped, I was told the car was going to be washed then I’m good to go; however, another 20/30 min goes by and I’m still waiting - are they repainting the entire vehicle while I wait?? Finally someone working on the desk asks the car washed if they got my car to wash and they did not - at this point they were finally given the keys to even wash it 5. Policy change: wash cars immediately after they are returned and don’t have customers wait for 20-60min for their car to be washed. Washing them right before the rental is given is wasteful to my time as the customer and does not fall in line with my expectations as to what time I will actually have my car (eg adjusted reservation time). If a car has been sitting for a while and is noticibly dirty l, explain to the customer that we wash cars upon return to expedite their user end experience but that it had been sitting for a bit and needs a quick wash. 6 - Easier means for reporting negligent behavior on the Hertz website. Why not a “file a complaint” hyperlink that emails that department?
1 out of 5
Hertz Locations in Southside
11035 Phillips Higway
+1 904 880 6672
4620 Southside Blvd
+1 904 203 1691
9148 Phillips Highway
+1 904 886 0006
Southside Car Hire FAQs
The best rental car company in Southside, Jacksonville is HERTZ with an average rating of 9.2/10 from our users.
Yes, cars are available to be rented out for an entire month at Southside.