Cheap Car Hire in Ballou - LA/Ontario International Airport, Ontario from ฿241

My trip was cancelled, and they wouldn’t refund my money.

Pick up was easy as all rental buses go to the same off airport building. Rental counter staff did not try to push extras, except for toll package as all tolls in Chicago area require IPASS per counter staff member…..this was not exactly true as you can pay on line within 14 days per toll signs. So we paid an extra $30. To FOX and only went thru 2 toll booths which would have cost a total of $2.00 vs her charging us $30…….that was our only complaint. Return was easy with nice staff.

Everything was good.

Kayak booked our rental and we drove so far to the airport to pick up the car and the car rental didn’t have the type of car we booked. Wastes our time and money

They did not have the vehicle or similar that I reserved. Would only provide me a lesser vehicle for the same price or I had to pay (which I didn't have a choice) for the upgrade. Felt like it was an intentional bait and switch.

Good afternoon I wish some one can contact me please there was 200 people trying to pick up a car. no one at the counter , they didn’t have enough cars. .I didn’t get the rental. Please some one try to reach me 407 451 5998 German Rodriguez Thank you

The staff is really patient and friendly. Answered all my questions. It was my first time needing a rental, and this was a great experience.

Everything was perfect. The deposit is now $300, though.

Car was not ready. Had to wait almost 45 minutes until another customer returned a vehicle. It caused my party to have to use Lyft because I wasn’t able to drive them to our destination. It was the entire reason I rented the car. Very disappointed yes with the experience.

Extremely dirty van in poor condition! Refused pickup from Airport.

Car broke down on me first day using it and almost left me stranded, I barely made it home before the car died and then trying to get ahold of someone to help me was a nightmare. I tried calling the actual store that I rented from but kept getting sent to a national customer service and kept getting different answers from different people. Tow truck took 4 hours to get to me after calling for it. Still trying to get a refund since I only got to use the car for 1 of the 4 days I rented it. Will not be going back

We had to exchange the rental because we got a flat tire. At some point, our entire reservation didn't exist in the system. When I tried to change our drop off location, I was made aware that they believed the car had been returned the day before (??????) and it might be complicated because I have a car there was no record of.

First off it was Fox Enterprise. My experience was miserable. Why? Because the general car rental shuttle drops you at the majority of car rental counters. But not Fox. There is NO signage where to go or what to do. I got a quick go out those doors and another shuttle will pick you up. It was over 90 degrees, sunny and not clear where to wait. No phone # provided and no one else to ask I sat on a cement bench waiting, well over 30 min. Finally a Fox shuttle is driving by, I happened to notice and started waving, someone told the driver to stop as he pulls over. I'm beyond frustrated not knowing I had to go to another location but also not knowing if I was going to get picked up or any clear sense where to wait. Driver yells at me, 'what are you doing sitting there?' Ridiculous experience and so unnecessary. Put up some signs. Make it clear. Don't make me work this hard to get to your place and warm people that it will require a second shuttle and an extra hour to deal with you folks. Never again for Fox.

Person at the pick up counter was very rude. Car smelled like smoke

Canceled my reservation because the counter person was not helpful!