Cheap Car Hire in Northwest Portland, Portland from ฿308

My pickup was in portland and drop off was to be at LAX (in conjunction with my airline tix) but the reservation (priceline via KAYAK) didn’t reflect that, or the $375 drop off fee associated with it. Olivia at the Portland branch said “no problem!” and just waived the fee. And gave me a nice upgrade!

The enterprise location that was offered to me was not even open by the time I landed on my flight. 2 pm. I tried calling right before 2 and after, no one answered. There were no directions or information regarding previously scheduled rentals. Luckily, the Enterprise team at Portland Airport helped me get a last-minute car. Not impressed at all with this service. Thank goodness I didn't have to pay.

Reserved a Large SUV 2 months in advance; called to confirm reservation 2 days before pick-up and was told we were all set. Received phone call from Enterprise at 8:29 am day of pick-up (3 1/2 hours before pick-up to return call); attempted to call but only got voicemail all morning. Arrived at location to pick-up the SUV at scheduled pick-up time (12 pm) and was told they had no vehicle or no alternative vehicle. I waited 30 minutes at location while they called and attempted to find other options -- could not come up with any options. I left at 12:35 pm; called Avis/Budget in the car (nearby location) and they had 1 large SUV and matched the price from Enterprise. Problem solved. Have rented from Enterprise dozens of time for business and personal use and this was only time they failed to deliver. Was disappointing.

If we could be told if cars are being held and better communication

Excellent car but not a good location for the rental office.

I rented from the downtown Portland Hertz office instead of at the airport due to large price difference. When I called the Hertz agent to find out which Max tram stop was closest to the office, the agent did not know where the Hertz office was located relative to the tram line. That would be helpful information.

Car was amazing, pick up and drop off location was extremely easy to find. Staff was friendly.

I would advise against this company. They're not concerned with customers' safety and tried to charge me $400 to drop off at airport because the location downtown IS NOT SAFE! First I was quoted $150 to change drop off, then she could give me discount of $100, then another employee tried to charge me $400! These people are dishonest, unethical and clearly not concerned with the safety of their patrons. I will never rent from this company again. Never.