1st: Stood in line for 45 minutes... only 2 people in front of me 2nd: Ask to drop the vehicle off at an airport 30 minutes away.... the desk said you must call the "Avis" number to change this before you start the paperwork on the rental car. 3rd: Stepped out of line to call "Avis"...after 10 minutes on the phone, they said it would cost over $900 to drop off the vehicle at another airport. (renting the car for 7 days) (remember we are talking only a 30 minute distance between the 2 airports) 4th: The Avis representative said to have the representative at the Avis desk make the changes (everyone passing the buck) 5th: Stand in line again.... one group in front of us....another 30 minutes 6th: Finally receive the rental car.... they give me one key fob that is taped up... they say to walk out into the lot and push the panic button to find your car...(no one is on duty?) 7th: Find the car, notice the tabs are expired... my wife goes back into the terminal .... they tell her it is fine 8th: We notice there is no one to check us out? How do you prove the dents and scratches in the rental car?... now I go back into the terminal and ask about the check out procedure. They inform me all the dents and scratches are in "their" notes (yeah...right?). I do not agree, so the sales person said to take pictures of the dents and scratches. I asked if this will be sufficient when I return the car, and the sales person said YES. 9th: We load the car up with our bags, push the start button, and it won't start. It says to hold the fob closer to the engine button. I take the fob out of my right pocket (max 1.5 feet away) and hold it by the engine button. It starts! Yes! 10th: The fuel gauge read 1/4 full!!!! Also the "Check engine light" is on and also flashes "past due on service" 11th: One more trip into the terminal ..... they say it is OK... just return the car with a 1/4 tank of gas.... 12th: 4th day of 7.... Car will not start.... we had to jump the car. 13th: Called Avis and set up an exchange for a new auto in another city. Also my wife arranged us to drop the car off at the other airport. They said it would now cost $25 extra. 14th: The exchange went fine.... 20+ minutes... received a much nicer auto, but it only had a 1/4 tank of fuel!!! 15th: Turned the car in on day 7... They charged us $75 instead of the $25. Also, I returned the car with 3/4 of a tank of fuel.... didn't have time to debate... had to catch a flight.