Cheap Car Rentals in Serra Mesa, San Diego

Receptionist was extremely rude. There was no car available for me even though a reservation was a made. She was quick to let me know there was nothing she could do for me. She didn’t even try and cancel for me but instead kept directing me to call a 1-800 number to cancel or else I would still get charged. Very rude lady.

The van was extremely comfortable and had a lot of modern tech. The tech was not so refined, however. The CarPlay kept rebooting mid-drive for some reason, the automatic doors were frustrating and the adaptive cruise control was horrifically incompetent. The standard cruise was great and the ride itself was superb. Very comfy and quiet ride.

They did not have the car we reserved. It took nearly 2 hours to have all of our plans rearranged and get into a vehicle. There was only one employee and he did not have their power to fix the problem. It was extremely frustrating. He was respectful and kind and I tried to be as well, but it still was a very frustrating beginning to our vacation. We had to change from four cars to three cars for our group and were not reimbursed for the fourth car that we were not given. We also had to pay extra just to get out of there. We were told to take it up with corporate. Just a big hassle!

Was a last minute trip so everything worked out well considering short notice. Team were really helpful and supportive and the blonde girl (forgot her name), was amazing.

I booked the reservation for Balboa Avenue instead of the airport location, and they refused to transfer the quote over and honor it. They wanted to charge me twice as much. So I went to Budget instead which I was able to book through Expedia.

Car was very dirty inside. I used cleaning wipes that turned black after wiping off the steering wheel. Sticky stuff on the control knobs on dashboard. Turned on air vents and smelled like cigarette smoke, which I did not catch until I had left the rental location. No windshield wiper fluid. I dropped it off at enterprise and told them, to be disregarded and now they are charing me for the smoke smell which made me sick on the drive and was not from me. WORST rental I have had.

Canceled literally 1 hour before pick up talking about ther is no cars.

Kayak said it would cost me 200$ And that I had nothing to pay online. And once at the car rental place… the total price was 450$. Not exactly the same.

Both the interiors and exteriors of the vehicles that we had were dirty and damaged. Rental cars were not serviced regularly. We went through 3 vehicles; one of them died in a parking lot while we were eating lunch. Roadside Assistance was going to take more than 2 hours to reach us for a jump-start; more contractors are needed to help rental customers. We then had to drive out of our way to switch out of the 2nd car.

The car was nice, easy to drive and clean. The only issue was finding parking for return. Staff was very friendly.

The Office closed at 4:00. We arrived at 4:15. What car rental office closes at 4:00? We had to have someone pick us up and the. rent the car the next day.