Cheap Car Rentals in South Lamar, Austin

The staff and car was great but Kayak was not clear on their websites that the Enterprise I booked at was NOT the Enterprise at the airport. By the time we landed and realized this problem the location our car was at was closed for the day. PLEASE make rental car locations clear, not just with an address, we're from out of town, we don't know street names - label it as the airport rental location.

Super easy access from our location. Very friendly and knowledgeable employee also.

Our salesperson Javier went above and beyond to get us in the truck that we wound up with. We're very appreciative.

Avis didn’t have the sedan available that I reserved so I ended up with a small SUV which certainly wasn’t ideal for my trip with my 85 year old mom.

I reserved rental car for the Austin airport thinking a shuttle bus will carry us to the rental place. By the time we called the place it was closed at 6 pm. Our reservation didn’t show time for closing. I was then told by Avis rep at the airport that you can pick up the car within 24 hr. We decided to pick up next day. When I called the rental place, the representative jacked up the price close to $485. We ended up having no car, which was a huge inconvenience in a city unknown to us.

Staff very friendly. But my gas tank wasn’t full and my bill was $900. So now I get to spend prob an hour on the phone tomorrow fixing this.

Was unable to get through on phone to the local office to ask about pickup detail as their contact info is hidden by the centralized call center.

The car return in Phoenix started ok but ended badly. There were signs about no personal vehicles allowed down in the car return lot, but I was traveling with two small birds and it was triple digits so I asked the gentleman working at budget if he would allow my brother to drive down and pick me up so I didn’t have to walk to him, he said that would be fine. So as I’m transferring my things into my brothers car the middle-age woman also working at budget started yelling at me and my brother about no personal vehicles, I tried to explain to her that her coworker gave me permission but she cut me off and continued yelling. Meanwhile my two small parrots that just traveled in the car for 18 hours are terrified. I understand there are rules for a reason, but her coworker was the one that gave me permission so if she should be mad at anyone she should go talk to him not yell at me, my family member and scare my pets, that was completely unprofessional.