Cheap Car Rentals in Hidden Valley, Houston

Very easy i like it

Great service and very friendly stuff

The car was great. Drop off was good. Pick up wasn’t great. The agent was not clear on giving instructions on where the car was and didn’t ask if I wanted a print out of the contract or if I wanted it emailed. He also offered other vehicles but wasn’t clear on the additional charges that that would incur.

great service :)

I booked it for an 11pm pickup. I was slightly delayed because the shuttle took so long and at 1115 when I arrived the Hertz counter was closed and I had no option but to go rent from someone else.

Everything was as expected. No delays, good service and a good car.

Drop off was a breeze, just parking the car with keys inside, but the pickup was a nightmare, I want to believe that it was due the long weekend, but I don’t really know. Everything else was pretty good: car’s cleanliness, shape and price.

Got to the rental center at IAH and the line for Dollar rentals was over a 100 yards long. I stood in line for 90 minutes and only moved a few feet. They had two staff on duty. I had to get to an appointment so was forced to abandon my prepaid rental and take an Uber. Totally unaceptable and a rip off.

They charged me for things I did not want! Crooks

Everything was great except the person who checked me in. He was extremely rude without any reason, as if I were not a customer who paid for the car. He was loud and with a scolding tone when I handed him my driver license and debit card. My driver license is broken from the top, so he started playing with it with his hand causing it to get worst. When I calmly asked him to just take the information without tampering with it, he said good luck if they allow you out of the lot. When he took my debit card, he told me about the security deposit in a demanding way, as if I didn’t use it before or I didn’t know the process. I kept my calm in order not to complicate things, I asked my kids to go sit at the back benches so they don’t have to witness his disrespectful manners, and I walked away to the lot after he finished the transaction without commenting. I understand he probably had a rough day, and I hope this is not the case every day because it affects sales of the organization in the long run. Except him, everything else went smooth.

Counter was closed, could not collect car, had to rent elsewhere

Everything could be better. I was forced to buy extra insurance for 700 usd which I didn’t need. Car is poor and the breaks have technical issues

Awful. Rude staff at Aisport. Insisted I HAD to prepay with fuel and aggressive sell on unneeded insurance. Found an Air Tag tracking the car!!!

Counter service was relatively quick (for a rental car, that is!) and we were upgraded to an electric vehicle at no additional charge.