Cheap Car Rentals in Dover Shores East, Orlando

Exterior Car wash could have been better, drop off was confusing

The car was cancelled at the last minute. Agent said no cars were to be found in Orlando. To the agent’s benefit he was right. I could tell he was sorry my reserved car hadn’t been returned. I had to reschedule hotel reservations, and visits for the next week.

I did not realize that there was not an Avis shuttle from Orlando Airport. I asked a number of people and got the same response “you will need to take a taxi”. I was waiting in line for the Avis representative and my wife started talking to a gentleman at Payless Car Rental. He told her that they handled Avis and Budget car rental and he would match the price from Kayak. 10 minutes later we were on our way. My advice to you is to tell customers that you do not have a shuttle to downtown Orlando so that they will not be surprised or disappointed.

The van was filthy dirty. Covered in dents and scratches. Missing buttons. Missing knobs. Missing vents for AC. Pointed it out to employees and they offered no remedy.

Always use Avis but no more felt like I got ripped off

We like every thing accept when we came pick up the lady take too long to do everything. We wait almost an hr.

Enterprise has the best customer service that I have seen in long time when a problem occurs. I booked them through Kayak believing it was for Airport pickup. When arrive at airport I'm advised it is off airport pickup. We paid 65.00 and 15.00 tip for cab to take us to location and the cab took us to wrong location. The agent at Enterprise said let us see if we can take care of you here so that you don't have to find cab again to go to different location. They found same car and honored same rate. They then told me that I could drop off car at a different location for Enterprise about a mile from airport and cab fee should be far less. Dropping off the car worked out great and then we called for cab. Waited for cab for 40 minutes and never showed. The enterprise employee saw us still standing outside and told us to hop into his car and he would take us to the airport. Amazing customer service.

I didn't end up getting a rental because though I reserved the car the night before, they had no cars available when I got there. Why can't you guys call those with reservations, since you ask for my phone number, so I'm not wasting my time getting up there to later find out? It'd make it easier. Also, the millenial sitting at the desk didn't even appear bothered at 11a to smile or cordially engage with guests. Just so flat. Yeah, that really makes me wanna come back!

Thanks for all the extra random charges and no receipt to show why!!

Car ready when needed. The girl at the desk worked wonders, well done her!