Cheap Car Rentals in Center City, Philadelphia

The rental office turned away multiple people with reservations because they had no cars! We got lucky and got the 1 car that was delivered. Poor communications: I asked to modify the reservation for a later return but they didn’t and charged me a late fee on top of extra hours. Never emailed or gave me a receipt. But the car we got was in fine condition, no problems.

Quick polite and efficient

Did not accept my credit card and did not find out until I arrived; was unable to pick up rental car.

Got to the counter and was told they were completely out of cars. Called customer service and wasn’t helped at all. Had to make a last minute reservation with another company.

They didn’t honor the fee kayak quoted me at, the car wasn’t washed off at all. The gas was not full, the low tire pressure light was on. The guys at Hertz in Philly were awful. The Hertz lady in Boston was the only good thing about the whole experience

Awful. My car was not ready when I arrived to pick it up- and the staff was not communicating their plan to resolve the situation. I finally got a car after sitting in their lobby for almost 3 hours just waiting with very little apologies or contact with the staff. During that time, the staff shared very little information and were just hanging out and laughing, playing on their phones, etc. and making no effort to even explain the situation to all of us waiting. I was unsure if I was even going to get a car at the end of all this. Most people I was waiting with ended up canceling their reservations with Hertz. When the car was finally ready, no one walked through it with me so I ended up being billed for a dent that was there before I even got the car. Very disappointed and I will never rent from Hertz again.

I would like a better price!

Worst decision ever to have picked up an Avis, especially in down time. They gave me a crashed car that had a tire pressure issue, got a flat tire in the 1st day I got it, the. They had no availability ti change it. I had to deopp of the car and stay car less for the rest of day while I could drive to the airport to rent with a better company.

I rented the car from 1pm 9/16 to 1pm 9/17 online, but I was delayed getting back and tried to return the car an hour late, but the place was closed when I got there. When I picked up the car nobody bothered to tell me that the office would be closing at the exact time I was scheduled to return the car (1pm on 9/17). So when I arrived an hour late, the place was locked. There was nobody there, and there was no way to return the car on site. It created a huge hassle. I had to call Avis. At first they told me I would have to return the car the following morning when the office opened up at 8 AM. Since I was leaving town I could not do that. Eventually they allowed me to return the car to the airport, and they doubled my rental rate.