Cheap Car Rentals in Northwest Seattle, Seattle

The day of my rental, Hertz called me to tell me there were no cars available, however I reserved one on Kayak. My flight from Seattle to Portland was cancelled and I needed a car to get home. I was stranded.

There was no car! Reservation meant nothing!

They couldn't honor the reservation, as no cars were available.

Completely positive experience

Used both Hertz and Budget in the last year and didn't get the vehicle grade I booked and was told, oh..sorry Enterprise just became my go-to. Exactly what I booked, at the time I booked, and a friendly employee who was awesome. Connor in Seattle office

Excellent customer service

Like: Easy website experience (via Costco). Kudos to the friendly staff at Avia (Kent location). Nice vehicles. Easy pickup and convenient drop box for after hours returns. Can be Better: Make it easier to find the nearby off airport options. The rental rates varied significantly between on-airport and nearby off-airport locations. Had to shop around to find the off airport rate.

Office was closed when we returned car. We were never informed that office closed at noon. Had to leave car and put key in door without a proper check-in!

The downtown location at Avis was great. When I did not realized that I booked it for downtown, I went to the airport location. The staff person there was not that helpful and seemed irritated that came to the wrong place by accident