Cheap Car Hire in Southwest Hights, Albuquerque from ฿202

The car only had a half tank of gas instead of a full tank when we picked it up, CarPlay didn’t work properly, and the car only had 22,000 miles on it, but had a lot of wear and tear and stains already.

We made a reservation and have an expectation that the reservation will be ready when we arrive. It took over 2 hours to get the car we reserved after we arrived at the Thrifty counter; UNACCEPTABLE! After we were finally called to get the car, we said that waiting so long was not something customers should be subjected to and that telling us that the wait would only be 20 minutes was done to keep the customer from gong to another rental company. The agent said if we were not happy that we could rent elsewhere. Also, the window film was so thick hat we had to pull over to clean the inside of the windshield ourselves. Lastly, Thrifty reported the gas tank as full, however, the tank was 3/4 full. Lies and poor service unlike any other auto rental experience I have ever had.

Closed at 10 pm. This could be better publicized. Car was comfortable. Drop off easy.

The efficiency and friendliness of the woman who helped me.

I feel that Kayak deceived me into getting a prepaid rental with a group, RentalCar.com that in hindsight was like a sham. In the end, I wish I had not accepted it. I will never never never never never use Kayak again for anything. So thank you for that.

It was a little hard to find the car but the staff brought it right out front for me. Very friendly. Nate was professional and helpful.

Not enough staff at the rental desk so I stood in like for 1/2hr. The guy at the desk was very pleasant but the wait in line was not appreciated

Pick up/drop off was fine. The problem was being upcharged for a car that was in no way an improvement. All basic features/nothing special in the car. The sales procedure for trying to upcharge customers at pickup is not welcoming. Just give them a good vehicle at the price they reserved.

Everything was great. The vehicle was very expensive. I would love to rent it again in the future but probably won't.

It was a little confusing at the airport, we had reserved with Alamo but picked the car up at Enterprise. Everything else went fine. I liked the built-in navigation it made finding places easy.

I wanted to rent a car at the airport. Unbeknownst to me, Kayak and/or Priceline reserved a car but from the downtown Enterprise location rather than the airport location. This created a significant delay and an additional expense -- first, for a cab ride to the downtown location and next for a drop0ff fee to return the car to the airport location : roughly $100 in extra fees. The service people at the airport location were not interested in helping me, but the agent at the downtown location was very helpful.

We booked through Priceline for an Enterprise rental from Albuquerque Airport to Phoenix Airport---Saturday 10/2-Wednesday, 10/13. When we arrived at the Enterprise in Albuquerque Airport (which happened to be3 on the start of the International Hot Air Balloon Fiesta Week), they indicated that the reservation was for an off-site Enterprise in downtown Albuquerque. (This was never explained on the Priceline website, as we would not have reserved this way.) The problem was that the off-site Enterprise closed at 12 Noon--an hour later than we arrived, and that it was closed until Monday morning. The agent at the Albuquerque Airport said that they had no cars---that they could do nothing for us, but the off-site Enterprise should have the car when they opened Monday morning. We then rented a car from another car rental agency until Monday morning, when we were led to believe that our car would be waiting for us at the off-site Enterprise. We also left a detailed voicemail on the off-site Enterprise indicating that we would be in to pick up the car late Monday morning after a previous commitment that we had. When we called the off-site in the morning as we were heading over to pick up the Enterprise rental, the man who answered the phone indicated that he had NO car for us and was very rude, to the point that he hung up on my wife after reducing her to tears. We then had to scramble to find a car from another agency, because Enterprise could do NOTHING for us at any of their offices in the Albuquerque area and beyond. In the past, we have used Priceline and Enterprise on numerous occasions. We assure you that we will never use these two companies again as a result of this VERY negative experience.