They terrible, terrible company, when you rent from a third party company like Kayak you do not know that you need to bring your full vehicle insurance declaration papers otherwise you must buy their insurance at approximately $35 dollars a day, in addition they charge12.50 a day for the Sun Pass. Sun Pass is Florida's answer to E-Zee pass of NY which the State of Florida accepts. The staff was rude, I had to wait over 35 minutes for the buss to take me to their site, in addition there were not enough seats for all the customers, some families had to sit on each others lap to get to the car rental building. The renting process was long I also had to wait 30 minutes after completing my rental to get the car, the outdoor staff were too busy joking amongst themselves to be bothered to get my car, I finally had to go inside to confront the staff to get them to do their job, 5 minutes later I had my car. NOT WORTH THE AGGRIVATION THEY PUT YOU THRU.